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Reimagining Processes, Redefining Businesses | Infosys BPM Netherlands


Home to the legendary Van Gogh, the Netherlands is recognized for its clogs, tulips and windmills. 50% of its land lies less than one meter above sea level. David Van Der Merwe shares more in his interview about the Netherlands, football and his experience with Infosys BPM.


1. Please elaborate on the work done at your delivery center and its history?

The Netherlands started in 2012 with opening a DC in Eindhoven as part of a rebadged deal. This was complemented in 2015 with a similar deal with a local pension & insurance service provider. We deliver Finance & Accounting, Insurance & Pensions processes, with 209 colleagues.

2. How has your experience been with Infosys BPM?

Over the last 8 years, I have been on a roller-coaster journey with a lot of ups and downs but it has been a positive experience overall. I've had lots of opportunities to learn and gain experience. I believe that whatever success I have attained is through hard work and patience. 

3. What is your favorite part of work?.

Managing people, meeting new people and having the ability to keep on innovating.

4. How would you describe the overall employee profile/ diversity in your delivery center?

The team comprises of 90% Dutch and the country normally turns "ORANGE" every game with a very disappointing exception this year because our team didn't qualify for this year's World Cup. 

5.Which country is most likely to win this year's football world cup and why? 

Spain, because they have outstanding players and as a team, they are quite a threat for other teams. 

6. What's your favorite memory with respect to the football world cup?

2014 - Netherland 5 - Spain 1

7. Please share some thoughts on your country's footballing culture.

5 million people out of a total population of 16 million play the game at 35,000 registered football clubs. When it comes to football the Dutch are on par with the best countries in the worlds.

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