Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.


July 10, 2014

HR future state operating model

I envisage the HR ecosystem changing significantly over the coming decade and see the need for a dynamic operating model for the HR function to stay in sync with this.

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January 22, 2014

Collective Intelligence and Analytics

 In today's collective economy where we see diverse applications and heavy information consumption, it is imperative that we seek patterns and linkages in data.

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