At Infosys, our focus on Healthcare is aimed at radical progress in affordability, wellness, and patient-centricity. We believe technology is a catalyst for game-changing healthcare solutions. In this blog, we discuss challenges, ideas, innovations, and solutions for the healthcare economy.

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Disease Management- DMOs way forward

Disease management is an approach to manage chronic illnesses through prevention, patient centricity, evidence based practice guidelines and outcome based with an emphasis to improving the overall health. Traditionally heart diseases, diabetes, pulmonary diseases and asthma are considered in this.

Since 10% of the patients account for over 70% of the overall healthcare costs, focusing on this population can help in significantly reducing the overall costs of healthcare as well.

5 years ago, over 75% of the disease management was outsourced to DMOs (Disease Management Organizations)  since it was considered a specialty. Now, most of the payers have brought some form of disease management in-house and less than 40% of the disease management efforts are outsourced.  DMOs are now seeing opportunities mostly in wellness instead of disease management.

DMOs charge fees based on number of members they cater to. If some of their services can be tied to Health outcomes, they could emerge as leaders in Disease management. Any thoughts?


Yes, agree! But in India, where technology usage is not very high among target population; involvement and empowerment of primary care practitioners would go a long way as patients generally meet them regularly for some-or-the other complaint (their own or someone in the family). If they can be roped in to update data (diabetes management needs inputs of 10 variables and NOT just blood sugar levels), disease management will be more practical and affordable.

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