The Infosys Labs research blog tracks trends in technology with a focus on applied research in Information and Communication Technology (ICT)

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Process mining at the BPM 2009 Conference

Recently I attended BPM 2009, which is the foremost academic BPM conference today. This was held at Ulm in southern Germany. The conference was attended by researchers from various Universities across the globe. In addition, there was participation from the research labs of some organizations like IBM Labs and two of us from SETLabs at Infosys. The keynote speakers included Prof August-Wilhelm Scheer, founder of IDS Scheer  and John Hoogland, CEO of Pallas Athena .
Process Mining was one of the popular topics of the BPM 2009 conference with two sessions and one workshop dedicated to it. To take process mining closer to practitioners, there were research papers/discussions on how to introduce abstraction/clustering in process mining so that process is simplified and more readable. The researchers identified the need to simplify the spaghetti models not by removing the lesser traversed steps but by clustering steps at lower granularity in one step.
One interesting research done is to create multiple process levels from process extracted from ProM. This is a useful research as the extracted process is at very low granularity and not all the business users would be interested in viewing the process at that level. Business consultants at Infosys have been defining processes at different levels (Level1 to Level4) using the InFlux methodology. This research will help business consultants use the process extracted by ProM and showcase the same to various stakeholders in simplified manner.
In my opinion, researchers are doing further work in order to make process mining more popular among practitioners.  It would be a pleasure to see process mining techniques and tools being used by practitioners for purpose of extracting process models in legacy systems, business intelligence, process testing, etc.

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