Transformation at the heart of IT
Posted on behalf of Shalini Chandrasekharan
In a fragile global economy, as enterprises find their value chains increasingly pressured, CIOs - alongside business - are taking on the transformation mandate and helping strengthen the value chain.
As CIOs come under increasing pressure to strengthen the value chain, they need to devise ways to transform IT such that it can support business outcomes.
Organizations are increasingly looking at partners for managing entire IT portfolios as opposed to outsourcing service towers.With a single partner in charge of IT Infrastructure, Applications and Business Process services, CIOs can hold them responsible not just for stack-wise IT program success, but for business outcomes enabled by corresponding service level agreements.
In his post titled "The CIO Mandate: Transform", SVP and Head of Business IT services at Infosys, Chandra Shekhar Kakal has elucidated the emergence of integrated sourcing as a chosen strategy for CIOs.
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