Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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January 29, 2014

FDMEE - The future of Hyperion Integrations

Guest Post by 
Manav Anand, EPM Consultant

FDMEE stands for Financial Data Quality Management, Enterprise Edition, introduced in the latest EPM release, It is the latest version of Oracle's Financial Data Quality Management.  It is a data integration tool majorly used for integrating financial data. 

It is one of the favorite tools for business users and administrators because of its user friendly web interface and audit capabilities. A major advantage of using this tool is the drill through capability to Oracle GL and various other source systems which includes Oracle Fusion Financials, PeopleSoft, SAP ERP Financial to name few.  This tool is a seamless integration of ERPi and FDM. It is based on the ODI engine with the FDM workflow. The tool was released in a phased approach and targets to cover all the FDM functionalities by the end of last patch.

I would like to introduce the functionalities of this application based on our implementation experience in this blog.

The basic release of FDMEE covered the below mentioned functionalities: 
1. Core FDM features
2. FDM Workflow - Import, Validate, Export and Check
3. Partial HFM adapter parity - Data Protection and Line item details
4. Drill through to source
5. Open Batch Loader
6. Reports
7. Process Monitor

In addition to above mentioned functionalities, following features are added to core FDM features in FDMEE:
1. FDMEE is accessible from Workspace directly
2. ODI is installed and configured automatically
3. Adapters are configured with in the ODI
4. An added functionality of Data load rule to define the Source filter options
5. Scripting supported in Jython
6. Batch processing natively supported via ODI
7. Shell scripts supported to run for lights out automation
8. A central process monitoring for all the FDMEE processes

Following are some of the gaps in the current version of FDMEE. Some of these are planned to be addressed in the upcoming patch 2 while a few others will be addressed in later releases.
1. Control Process
2. Multi Load
3. Custom Scripts
4. Tab delimiter
5. No options to save UI settings in Workbench
6. LCM Issues - While importing the backup, Import for Data load rules and Application Period mappings fail
7. No Object for Period Name for scripting 

Apart from these changes following features have been excluded from FDMEE:
1. Tax adapter
2. Enterprise adapter
3. Currencies in Control Tables

I will follow up with some more details on the above mentioned functionalities where I will use our implementation experience to call out some items you might want to watch out for while designing EPM landscape which leverages FDMEE for integrations and data quality management purposes.

January 24, 2014

Infosys at Oracle Partner Network Exchange 2013

Infosys is a Diamond partner of Oracle and was among the first two Diamond partners to be announced when Oracle launched the Diamond partner program in 2010. Infosys continues to deeply invest in this relation.

In this blog I am sharing a video which highlights the key differentiators we bring to the table with this trusted partnership with Oracle

I believe this strong partnership with Oracle, coupled with our vision for the market and laser focus on delivery excellence has led to Infosys being consistently rated as a leader by leading analyst research firms. See some recent examples below - 

January 7, 2014

New trend set by AAP (Aam Aadmi Party) through Social Media re-emphasizes the importance of Social Media strategy in today's competitive market

Guest Post by
Nitin Dafade, Senior Associate Consultant, Infosys Limited

Aam Aadmi Party or we can say 'Mango Peoples Party' was able to make big dent in the Indian Politics at New Delhi with their totally new approach of reaching people with their strategy against corruption and it all started with the 'India Against Corruption' Campaign which was floated through Social Media like Facebook, Twitter etc.  IAC (India Against Corruption) was able to generate massive youth support for agitation through their campaign via social media and after the formation of the AAP party also social media was used as one of the major campaigning and communication tool, which was very much successful as evident from the recent Delhi Election result. 

This re-in-forces the power of social media and companies now have to rethink about their CXM strategy to communicate and connect with the segment of the people who are connected via social media and wanted to share their views.

Either consumer products or service provider companies whose target audience is youth, in particular, can now leverage social media more than ever before to communicate about new offers, new product launches, product experience, service experience etc. For example, a company who has launched a new product or service and wants to know customer experience about the same, can now use social media to quickly gauge customer responses and make prompt changes in the product or service, thus increasing market reach in a very short span of time and also reducing time to market for the new product/services giving them competitive advantage as compared to other players.

There are several applications in this space which provide excellent tools to the companies to capture customer experience and connect with the existing and future customers. Oracle with its host of recent acquisition in this space like Vitrue, Collective Intellect and Involver provides complete Social Relationship Management (SRM) Platform for the Companies which are facing stiff competition or the new companies which wanted to make big entry in to the market with their new products/services  or some disruptive innovation.
With Oracles SRM Platform, companies can:
  • Create Buzz in the Market before launching Product/Service through teaser advertisement of the product/service through  Social Marketing Campaign
  • Capture real time customer feedbacks across all social media to get complete picture
  • Monitor filtered customer feedbacks after Cleaning, Categorizing and Segmentation 
  • Engage with the Customer with response through the right channel by routing customer feedback to the right person
  • Analyze Customer views about the product/services through the different matrices and tools will enable companies to make required changes in their product/service offering 
So, If AAP (Aam Aadmi Party)  can break political jinx of more than 50 years by reaching out to the millions of people in short time with right SRM tool and strategy it is time for the Companies to think about powerful platform called social media and use right set of tools to make a big dent in the market.

Social Media in Supply Chain....the new trend!

Guest Post by
Neha Barnawal, Senior Associate Consultant

"Stop Marketing, Start Engaging"... This line from Scott Stratten very well captures the essence of social media as applicable in business scenarios (Marketing here). One of the major advantage social media offers is engaging people and enabling them to communicate and collaborate. Apart from Facebook, Twitter, Myspace, LinkedIn; various Enterprise social software (as a part of Enterprise 2.0) are invariably providing platform to the enterprise stakeholders to connect, collaborate and communicate.   Social media is definitely on the top priority for a marketer; however, its usage in Supply Chain landscape is picking up the momentum slowly. The value which social media can bring for the business is to tie together distinct facets of the supply chain, addressing the biggest challenge of any multi-national organization. The social networking tools for enterprises can help connect the information dots presenting the manufacturers, distributors and retailers the entire picture of the product and data flow, facilitating decision making. The real time data access enables greater control over the processes and activities. 

Some examples of social media in supply chain are:
  • The social media site, 'The Warehouse' of Home Depot is extensively used for communication between different stakeholders. People involved at various points of the supply chain link (Store and DC associates, store support center etc), use it for internal communication and to share ideas and best practices for any business issues. 
  • TEVA Pharmaceuticals uses Moxie Software's social networking solution as its internal social networking site. This site brings all the internal skill sets on the same platform and any business problem is quickly addressed by the relevant individual without waiting or being referred to. TEVA is able to reduce manufacturing cycle time and improve lead time from upstream suppliers in less than 6 months.
  • Lockheed Martin has recently introduced a social networking website "Supplier Wire" for its supplier community. Supplier Wire provides variety of educational content for the suppliers. Ranging from Video tips, free webinars and supplier testimonials. A live chat function is also available for the suppliers to get their queries resolved by interacting with subject matter experts. 
  • DHL has initiated the pilot phase of its "Crowdsourcing Express" project in Sep'13 by launching 'MyWays' mobile app in Sweden wherein while riding/walking on the street, any individual with the app can become a volunteer to deliver a DHL package and earn money
  • Manufacturing company Industrial Mold and Machine (IMM) is using social media platform Socialtext enabling the employees to be connected and access the information easily; resulting in improved production efficiency. Socialtext is making coordination between warehouses smooth, effective and fast. 
Some enterprise social softwares trending in market are:
  • Tweet-Load by Con-way Multimode enabling carriers to find freight loads. Following @ConwayTweetLoad, carriers can check the available shipments. The hyperlink for Con-way Multimodal link board is also present in the tweet, following up which, further information on the load can be checked.
  • Sourcemap provides social media platform and internal dashboard for SCM planning, strategy and crowdsourcing. It connects the players along the entire supply chain (management with suppliers, distributors and customers) and get them interact real time
  • 'Freight Friend' by MercuryGate is a network website for shippers, brokers and carriers enabling them to publish and share available loads and capacity with trusted partners termed as 'Friends'
The facebook equivalent of Supply Chain industry, the Supply Chain Operating Networks--Ariba (Ariba Exchange: SaaS solution- Integrated online user community), Descartes (Descartes Community: on Demand SaaS solution- Business Partners network), GT Nexus (Cloud based solutions), Elemica (Integrated messaging and analytics), E2open (on demand cloud based solution: Partner Network) and One Network (Multi Enterprise PaaS solution) - are being chosen by many organizations. Oracle iSupplier is another product that provides an online platform to collaborate and streamline all supplier communication and hence improves the supplier efficiency. Another solution iProcurement by Oracle enables the employees to manage their own order while the central control remains with the Purchasing department. Both these solutions integrate seamlessly with Oracle E-Business Suite applications providing the customers a holistic solution to their supply chain requirements.

However there is inertia also causing SCM executives to hold back on investing in and using social media. One of the basic reasons relates to perception of the term 'social'; social media is perceived to be a tool to 'socialize' and not to 'do business'. Also, there is a lot of importance attached with the reputation in this industry. Social media creates the risk of hampering the reputation since bad words also travel very fast on networking platforms. Data protection is also one of the concerns; however there are solutions in market addressing the issue. 

The extent to which cloud and social media is transforming the way business is done; supply chain management is no exception. Social networking can be used to find out what the customers want and how the competitor is perceived; where the suppliers are lagging and from where to retrieve the information. Social media is definitely set to benefit the demand management, lead generation and supplier/retailer management processes; warehouse management will be improved with the real time update of the inventory, shipping and dock information. 

So what is in store for future? Let me go check on some Supply Chain networking forum!

References:  (Tricia Mims, Home Depot, CSCMP Annual Global Conference, Oct '11)

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