Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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ORMB Shows the Way Forward

In my previous blog, we spoke about new business models like Bitcoin and Alternate remittance mechanisms that are disrupting the money transfer industry. In this blog we will discuss why Oracle's financial services revenue management and billing (ORMB) platform shows the way forward. 


Oracle's financial services revenue management and billing (ORMB) platform is an industry-leading product that is designed and developed for financial service providers and money transfer companies. The product enables these companies to respond swiftly to changes in the money transfer landscape.


Let us consider some key areas where the ORMB-based platform can deliver better business value:

Industry Trend

ORMB Advantage


Support multi-country operations


The business of money transfer mandates operations across the globe, presenting unique challenges such as the need to:

  • Support multiple currencies and different exchange rate sources
  • Support diverse money transfer mechanisms - retail, digital, mobile, phone, etc.
  • Comply with local generally accepted accounting principles (GAAP)
  • Comply with diverse escheatment, consumer liability and ad hoc requests for money transfer regulators


ORMB is based on proven and scalable architecture that:

·   Allows companies to support global operations and different geographical nuances using a single worldwide instance within a single application


·   Handles millions of customer accounts, complex billing requirements and diverse product portfolios. It also enables generation of large volumes of invoices within a short processing window.


·    Supports multi-currency accounts and their conversion into corporate currency for invoice presentment and provides a drill from summary to detailed views to handle customer inquiries

Source: Oracle Corporation

Increased Digital Footprint


As emerging digital money transfer providers access better business opportunities, brick-and-mortar stores want to expand their digital footprint and integrate it with their existing infrastructure. Typically, these stores derive 5-10% of revenues from digital channels. 'Going digital' presents a lucrative opportunity for such stores to expand their reach in newer markets.


ORMB allows companies to support diverse money transfer mechanisms within a single instance and provides the flexibility to set up different business rules for different business areas.

Accurately identify and compensate all the parties in a money transfer transaction


To ensure a successful money transfer transaction, several parties may be involved such as send/pay agents, merchants acquirers, payment processors, marketing companies, etc.


ORMB allows money transfer companies to model complex hierarchical agent relationships and associate unique commission models and commission calculation frequencies, thereby ensuring effective and accurate compensation for all parties in any money transfer transaction.


Support diverse range of products


Money transfer companies must offer a diverse range of products based on transfer mechanisms, geographies and promotions along with swift time-to-market.


ORMB allows agile and faster deployment of new products, product groups and bundles through configurable rules.

Support agent-specific commission models


Money transfer companies must support a wide range of commission models to accommodate agent-specific commission models.


ORMB provides the capability to support all commission models and promotional commissioning. It also supports commission calculation, summarization, invoicing, and funding at all levels of the agent hierarchy.

Implemented by Infosys, ORMB is a best-in-class solution that offers extensive out-of-the-box functionalities to support the entire money transfer lifecycle. Further, the solution can be customized to suit the requirements of small, medium and large companies and offers them the flexibility to scale up when needed.

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