Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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Back ground:

Business evolves in rapidly changing environments, often driven by the pace of technological advancements, new regulations, increased competition and demanding customers. These drivers have fundamentally shaped organizations' emphasis on objectives based on time, quality and compliance. Some of these could present opportunities to organizations, whilst others could seriously damage their performance if they are inadequately managed.

Business continuity management system (BCMS) is a proactive approach that can maximize business opportunities. It enables organizations to optimize the continuity of operations, thereby safeguarding their corporate performance. It is a versatile discipline that encapsulates the multidisciplinary characteristics of management and technical subjects. The discipline is about the management of threats and their impacts to critical operations. Predominantly, it improves the organization's capacity to withstand the impact of an incident that may otherwise jeopardize its ability to achieve its objectives


What is business continuity management?

The most widely accepted definition of BCM (business continuity management) is a complete management process it identifies possible threats to an organization and the impacts to daily business operations those fears, if recognized, might cause, and which provides a structure for building organizational flexibility with the capability of an effective response that shields the interests of its reputations, brand and key stakeholders.


This definition forms the official definition of ISO 22301, the Disaster Recovery Institute (DRI) International and the Business Continuity Institute (BCI). It is developed by leading experts in the BCM industry and reflects the very nature of the discipline works in organizations.

One distinctive characteristic of BCM is that it adopts a wide range of methodologies from other branches of management subjects, notably, risk, strategy, finance and project management. This denotes an all-encompassing management approach of establishing a corporate capability of safeguarding the organization's high-value assets.

This management discipline is broadly made up of two interrelating activities: analytical and planning. The analytical activity is an in-depth examination into the corporate functions, operations and business drivers that contribute to the organization's business performance. It is supported by a series of methodologies that assess threats and their impacts to critical operations. On the other hand, the planning activity develops the organization's business continuity capability in response to an incident. It comprises key processes with defined outputs that address the business continuity requirements identified in the analytical activity.



Due to the increase in expanding threats and international terrorism to Critical international/National Infrastructure, the UK Govt. rationalized by introducing the Civil Contingencies Act 2004. This particular body of legislation outmoded by Civil Defense Act 1948 which was the legislation covering civil protection in the UK.(Scotland)  introduced the Contingency Planning regulations 2005 and published "Preparing Scotland", a controller to preparedness for public and private sector organizations. 

It is now a lawful necessity for officials to recommend BCM and for organizations to implement Business Continuity Management System in a right time and at right place.

It has made mandatory create BCMS plan by Business Continuity Governance Board chaired by the Secretary of University Court. The purpose is to address the problem of business continuity and mount a Business Continuity Management System (BCMS) in the organizations and there by engage particular officer for BCMS to design, plan, develop, implement, test and manage the entire system. The aim to implement the BCMS as a discipline within the Glasgow University combining risk registers maintained by Research Institutes, University, Colleges, and Schools.

The BCMS is implemented at the University Estate and provide a hands-on outline to permit us to deliver the important activities of the University, even in times of chaos.

The Business Continuity Management Plan (BCMP) is a comprehensive set of steps to be taken before, during, and after a disaster. The plan outlines a set of guidelines to ensure the continuity of business operations and availability of critical resources, in the event of a disaster. Development Centre/s specific BCMS plan document outlines various risks, mitigation plans and recovery strategies applicable for all the projects executed from these center/s.










* To be aware of possible situations/Risks that could endanger business.


* To suggest ways to prevent the destruction/ damages and protect the business.


* To ensure uninterrupted services to the clients


* In case of disaster, ensure resumption of critical service delivery within the recovery timelines.


* In case of disaster, to limit the extent and impact of damage as much as possible.


* To ensure currency, correctness and records of BCM Plan/events for Projects.


* To suggest roles and responsibilities for various stakeholders in disaster planning and recovery process.


Overall Infosys BCMS team structure



BCMS Anchor


BCMS Backup Anchor


BCMS Team Anchor (Location)


BCMS Team Member































Name Onsite






Assumptions, Responsibility matrix, Business impact Analysis and Risk Assessment are going prepared according to SOW (Statement of Work) and MSA (Master Sign Agreement) of the project.


                                                                                                                                Continued in Phase 2








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