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Emerging Trend in SSHR- PART2

Latest Trend in Self-Service Technology

1.      HR in Cloud

When everything in the world is going the Cloud-way, Self- service application is also not behind. This is accessible everywhere with availability of network. With one-click, employees have the flexibility to access their data and own it.

2.      HR in Mobile/Tablet

Personal use of smartphones is growing exponentially and there is an ever-greater use of tablets by consumers. Consumer-driven use of these tech devices is shaping up as a benefit for businesses, including those in charge of human resource management. More companies are seeing value in allowing their employees to access HR & payroll data from their smartphones, tablets, etc.

3.    App driven technology

With an ever-expanding Mobile workforce, there is a business value in giving Mobile access and App driven preference in Mobile for major HR key functions like Absence, Talent, Training, Separation management, etc. There are many market players who are delivering mobile based HR app (Applaud system, Kronos, Sage, Workday, etc)

Key Benefits with Latest HR Edition

1.      New User Interface

The new HRMS Self-service feature should give a cleaner look and feel, with responsive features that gives more space for controlling the application with your fingers on a tablet while saving space on a desktop. Below given are some of the new features in latest addition:-

  • New skin
  • Rich table interactions
  • Simplified home page
  • Support for gestures on tablets

2.      Managing multiple user-types

System should give enough flexibility to different type of users to use this application depending on their role, what data they need access for, what should be the data access set, etc. Broadly, we can classify users into given categories:-

1.       Business Users

2.       Administrative users (HR Users)

3.       Designers /Consultants (Engineers)

emerging trend in SSHR Part 2.PNGHow Business users are benefitted

Business Users mainly consists of employees who mainly need access  to their own data. Employees may need to view or update some data or raise some requests End-users should have accessibility of data anytime and anywhere. They should be up-to date with HR policies and procedures. When users get answers to their questions they have about their pay or benefits in an instant,  they feel more empowered, more in control - and more content at work.


How Administrative users are benefitted

Administrative Users may include Line Managers/HR users/ HR Administrators who will need access to control data of their subordinates. A manager may have many subordinates for which he would like to view complete details, initiate certain request like Transfer, etc. Also, in some cases, manager can raise certain requests on behalf of their subordinates in their absence like Absence Request, etc. Usage of Self- service focusses on maintaining a healthy and a happy workforce. It increases efficiency and empowers managers and encourages autonomy.

Another set of Administrative Usera are HR Administrators who are dedicated for a particular unit, division and  they require access for employees under that particular division, unit, etc. to submit transactions on their behalf. One of the majorproblems faced by HR departments is that end of month and end of year processes can create a huge admin bottleneck. And this requires additional HR staff. By balancing out the administrative tasks across your organization, you can maintain a more manageable head count across your HR department.

This administrator basically has the ability to perform selected operations for a subset of authorized users within the domain of particular unit. Approvers who are actually approving particular transactions are also part of Administrative users. These approvers will get notified for transactions as per requirements configured & upon successful application only, data gets updated in core HRMS system. Data Management is definitely simplified, secured and efficient using Self- service application


How IT Consultants are benefitted

Third set of users are the consultants/designers who are actually designing the application so they will need the access of complete configuration & system administrator kind of role to actually control all the actions configured.

Many market players including Oracle HCM Cloud Self-service latest edition provides all these benefits to the ultimate users.

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