Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.


January 24, 2016

SCM Cloud Demystified - Part II


Continuing from my previous blog, I am providing here my perspectives on some of the common questions asked by customers regarding Oracle SCM cloud.


What should be my co-existence strategy?


Co-existence strategies as I mentioned in my previous blog are unique for each customer and depends on the business and IT situations.  To provide some of the basic ideas, I am giving below some common examples which can be considered for most of the industries and organizations


  1. Procurement cloud

  2. Logistics cloud

  3. Order Management cloud

  4. MDM Cloud


    Procurement Cloud


    Oracle procurement cloud has multiple modules including Oracle Self Service procurement, Oracle Purchasing, Oracle Sourcing, Oracle Procurement contracts, Oracle Procurement and Spend Analytics, Oracle Supplier portal covering end to end business function of procure to pay cycle. 

    In co-existence model customer can get started with Oracle Sourcing, Contracting and Analytics functionality in a low cost, low- risk model without discarding their investment in the current purchasing system. Oracle Procurement, especially for indirect procurement also can be a good co-existence strategy and can work with E-Business suite, JD Edwards or Siebel purchasing systems.


    Logistics Cloud


    For some organizations, we do suggest looking at the Transportation Management cloud as a good starting point. Oracle transportation management Or Global Trade Management cloud. Implementing cloud solutions for these products makes perfect sense to start with as it is completely independent with respect to your core ERP solutions and get you started with your cloud journey. OTM cloud provides end to end support for order's transportation life cycle. It provides complete integration with Order Management, Shipping, Inventory Management, Purchasing, and Financial.


    Order Management Cloud


    Order Management cloud is a good choice if you have a complex order capture and orchestration environment. What I mean is you have multiple systems sending orders and you are applying different orchestration strategies for sourcing and fulfillment. The Order management cloud provides good Channel and Process integration options in order to streamline your order management process. It can very well integrate with SCM cloud and on premise ERP applications. This has also been very beneficial for some companies who have acquired new companies and are in the system merger and acquisition situation. Another choice for order management cloud is an extension to your quoting solution


    Product Information Hub


    Oracle Product information hub offers a good starting point for SCM cloud.  Customers having complex application requirements like ERP, CRM, PLM, Field service needs accurate product information to drive key business functions. Combined Enterprise Data Quality tool for Product and Product Information management helps you to consolidate product information, cleanse the data, and remove duplicates and enable governance structure for the organization.



Should I upgrade my Oracle applications or go for SCM Cloud applications?


As mentioned previously this depends on the customer situations. However the best-recommended practice, we suggest is to upgrade the latest APPS release, adopt standards based technology like Oracle SOA suite, AIA, Oracle OBIEE and start looking at extending the current applications with the use of co-existence strategy for cloud applications


What should I do with the customizations?


One of the first steps in assessing the cloud fitment for your organizations is to review CEMLI- (Configurations, Extensions, Modifications, Localizations, and Integrations). The number of CEMLI's and the complexity (High/Medium/Low) can affect the approach to cloud solutions. For customizations following steps are recommended while moving to the cloud 1.Reduce your customizations only to what  it is absolutely needed and cannot be handled by the seeded functionalities2.Make use of the extension/personalization framework to achieve the functionality3.Make use of PaaS for SaaS offering for extending your applications 

What should I do next? How can Infosys help?


Infosys Oracle SCM Cloud experts will work with you in a 2 day workshop on understanding the current business situation,   current system landscape, and future objectives


We work collaboratively with the customers and work out a detailed plan in next 2 to 3 weeks about upgrade strategy, co-existence options, integration options, conversion options, road map for future adoption, etc.


Infosys team also works on providing the short term and long term Return on Investment analysis, helping IT organizations receive a buy in from their CXO leadership about the cloud transformation.




Every organization is looking at some scale to move their applications to the cloud. Coming out of the Upgrade cycles is one of the major advantages business users see and are looking forward to either moving some of the SCM functionalities in cloud Or enhancing existing footprint with the co-existence model.  We have seen IT organizations are caught in a conundrum between drawing co-existence strategies, integration options, Returns on investment and a long term plan. If your organization is also going through similar challenges it is time to step back and decide your long term upgrade and SCM cloud strategy road map. We @ Infosys Oracle  Supply Chain Cloud practice have the required skills, tools and experience to work with you and help succeed your business on your Oracle SCM Cloud journey



In case you have additional questions or need more detailed discussions, please drop me a note @


Connect with Infosys

Infosys is a gold sponsor this year at Modern Supply Chain Event. You can listen to Infosys clients discuss industry leading best practices in the manufacturing track panel discussions. Discuss with our thought leaders on how Infosys can help you realize measureable business value from your supply chain management investments.

Join us at booth #410 to learn about our cutting-edge offerings and supply chain management solutions.


January 21, 2016

SCM Cloud Demystified

What Is Your Path for Oracle SCM Cloud Solutions?

Over the past 2 years I have interacted with many of our customers and lot of them deliberate and/or ask, is Oracle Supply Chain cloud real? And is it right for me?  Or is it only for the new implementations. ?  I have a customized environment will it be able to support my existing business environment? Do I need to move to cloud completely?

With the new SCM Cloud offerings and lot of market talks , presentations, demos seen  , customers gets impressed with the functionalities and the UI, but have subsequent questions around how do I get there ? Where should I start?

Some of these are really great questions and the answers to these depend on the business situations, IT systems and landscape. Each customer will have its own unique path to the cloud.

We advise clients to look at the co-existence strategy in order to get started with the SCM cloud. It is in a way a smart move as you are not investing in a huge infrastructure to set up the instance or a big commitment. Start small, see the technology, business benefits you can get and build upon it.

In this series of SCM fusion blogs, we have tried to summarize what are some of the common questions that our clients ask us for your SCM Cloud strategy and how Infosys can help the customers with their SCM Cloud journey. This is the part 1 of the blog where you will get an understanding of the current situation and what are the common questions customers asks for the SCM cloud.

Those of you, who are closely following the Oracle Supply Chain Cloud releases, might be aware that Oracle SCM Cloud is coming up with its newly added tracks and functionalities in Release 11.  Those include 1. Enhanced Order to Cash flows 2.  Source to Settle (including Procure to Pay and full direct material support) 3. Ideas to commercialization 4. Plan to produce

Customers will have more choices to make from different cloud options like -

Inventory& Cost Management in Cloud

Manufacturing Cloud

Procurement Cloud

Product Master Data management Cloud

Logistics Cloud

Order Management Cloud

Product lifecycle Management Cloud

Supply Chain Planning Cloud

Now with these offerings supported in the cloud, the key question is what customers owning Oracle applications should do with these OR how can they leverage the cloud in their existing landscape

Let me try to provide my perspective on some of these common questions below -

1.      Can we really run our Supply chain in the cloud?

We always think that cloud is for Customer Facing applications or Sales, we don't believe that ERP applications such as SCM can be run in the cloud?

2.      What should be my co-existence strategy?

3.      Should we upgrade our SCM applications or go to SCM Cloud?

4.      What should we  do with the customizations ?

5.      What should I do next? How can Infosys help?    

Can we run our supply chain in the cloud ? And is it really like CX Cloud or Sales Cloud?

Things have changed over the past few years, many organizations are thinking of adopting Cloud Supply Chain strategy for their organizations and slowly migrating the applications. Many industry experts believe that today's on-premise solutions will eventually move towards more cloud solutions with only a few still continuing on premise-app.  Business users are pushing IT organizations towards cloud solutions as they do not want to continue on long running upgrade projects, want to be current with the functionalities and features. SCM cloud adoption is also seeing a similar trend.  Merger and acquisitions also an important factor in SCM that is considering many customers to think about cloud

Defining your SCM cloud strategy is clearly the first step to map which applications make sense to move to the cloud

Cloud strategy involves comprehensive analysis of your IT landscape, Business requirements, Business challenges, Architecture readiness, People skills assessment for your future organization.

This involves defining key business and IT drivers for moving to cloud. For the customers who are moving to cloud for the first time, it is absolutely an essential step to have this road map outlined with a clear long term goal.

In my next blog, I'll discuss the rest of the questions ( 2 to 5) and specifically co-existence strategy around SCM cloud applications.  Oracle SCM cloud is real and R11 is promising. We are ready to help clients be successful in this Oracle SCM Cloud journey.


In case you have additional questions or need more detailed discussions, please drop me a note @

Connect with Infosys

Infosys is a gold sponsor this year at Modern Supply Chain Event. You can listen to Infosys clients discuss industry leading best practices in the manufacturing track panel discussions. Discuss with our thought leaders on how Infosys can help you realize measureable business value from your supply chain management investments.

Join us at booth #410 to learn about our cutting-edge offerings and supply chain management solutions.

October 29, 2015

The Future of Payments on Your Fingertips

Posted by Akhil Mootolikandy, Senior Consultant, Oracle Practice, Infosys

The cards and payments industry is buzzing with new innovation of contactless payments. Applications such as Apple Pay and Android Pay are already gaining popularity in the market. In contactless payments, devices communicate directly with point-of-sale (POS) terminals using near field communication (NFC). While the technology of NFC has been around for a decade, contactless payment is fuelling its aggressive adoption in the payments industry. Despite this, payment authentication still remains a cumbersome process owing to the need to generate one-time passwords or provide additional verification details. Let us take a look at how contactless payments can leverage innovation to make authentication easier for customers.

Continue reading " The Future of Payments on Your Fingertips " »

October 27, 2015

Succeeding in the competitive money transfer industry - A case for ORMB

Posted by Gautam Begde, Lead Consultant, Oracle Practice, Infosys

Money transfer is a large industry that generates significant business revenue. A World Bank survey stated that over US $580 billion was remitted globally in 2014 and this value is expected to reach US $600 billion by 2017.

Traditionally, the money transfer industry has been dominated by brick-and-mortar stores that offer money transfer services through agents. However, the proliferation of the Internet and smart phones has created a new breed of digital money transfer providers that are changing the industry's competitive landscape. These players can provide money transfer services at lower average cost and much faster. These trends, coupled with emerging business models that cater to untapped market segments, are disrupting the money transfer industry and becoming a formidable challenge for existing companies. Let us take a look at two of these new business models:

Continue reading " Succeeding in the competitive money transfer industry - A case for ORMB " »

Next What - 'Strategy to Solution Deployment' using HCM Cloud Solutions

Posted by Sankar Konduru, Senior Industry Principal, Oracle Practice, Infosys

To start with, let me tell you a bit about my latest interactions with my son. While I reason out every choice he makes these days - right from the color of his shirt to the flavor of coffee, we end up with some surprising choice patterns when these transactions finally end. I think, It is not uncommon to have these surprises from your kids, especially if they are moving from the days of 'you making choices for them' to the state of 'let me try to make my own choices' on everything that matters to them. If you go one level deeper into my kid's behavior pattern analysis, I feel, his surprising choice pattern is due to the wide range of options available creating equal amount of confusion in his mind while making these choices.

Close to work, we observe a similar pattern of surprising choice making with our customers these days. Funny, it may sound, but the comparison with an adolescent's choice patterns is very apt. Agreed, the situations which my son gets into every time are very far-fetched from a real business problem which our customers face these days. But just like I own responsibility to handle my son's choices, we gleefully work with our customers to resolve these issues and provide right business solutions / choices.

The moot point is, if we ever end up with only type of behavior pattern to handle during our professional work. The answer is a big NO, obviously. We get to work with all kinds of customers with very varied business problems and behavior patterns. Hence, it is good for us to have such behavior pattern analyzed and explored further.

Continue reading " Next What - 'Strategy to Solution Deployment' using HCM Cloud Solutions " »

Optimize On-Floor Production Timelines with Dynamic Time Capture

Posted by Suvivek Kadam, Lead Consultant, Oracle Practice, Infosys

Today's manufacturing industry faces constant pressure to meet ever-increasing consumer demands while ensuring high product quality. To stay competitive and fulfill orders on-time, manufacturers must keep pace with changing business requirements. Juggling this while minimizing operating cost and increasing margins is a significant challenge. To address the increasing complexity in business processes, manufacturers need:

  • Dynamic time capture capabilities for work order routing to determine accurate timelines for production
  • Proper provisioning of raw materials for each work order along the production line

Let us briefly explore the above requirements to see how manufacturers can benefit from technology solutions that address these challenges

Continue reading " Optimize On-Floor Production Timelines with Dynamic Time Capture " »

Card Players Need to Get Smarter with Technology

Posted by Taniya Shinghal, Consultant, Oracle Practice, Infosys

Can you imagine a world without credit or debit cards? Electronic payment has given way to a new era of finance services and products that has made purchasing easier for consumers. Today, new technologies such as mobile wallets and phone banking solutions have increased the reach of credit and debit cards, making these instruments indispensible for in-store and online shoppers. The total volume of non-cash transaction payments including cards is expected to be close to 400 billion transactions in the year 2014.

Let us take a look two leading network providers - Visa and MasterCard - to understand their dynamic business journey and how technology can improve their service offerings

Continue reading " Card Players Need to Get Smarter with Technology " »

October 23, 2015

Is IoT Merely a Buzzword that will Become Obsolete with Time?

Posted by Abhijit Yadavrao Talokar, Principal Consultant, Infosys

In 2014, Gartner predicted that over 4.9 billion devices will be connected owing to the Internet of Things (IoT). This extreme connectivity pertains to device-to-device and human-device interactions. With advanced technologies that enable remote capture of metrics and intuitive analytics, the age of IoT is helping enterprises detect risk of equipment failure and take immediate preventive measures to avoid damage. Let us explore how this extreme connectivity works with the IoT using some examples.

  • Human-device interactions - Signals from remote devices can be captured though sensors and communicated to personnel through the Internet to ensure that appropriate action is taken. For example, drones can be used for pizza delivery.
  • Device-device interactions - Signals can be transmitted between devices through the Internet, allowing a certain degree of intra-device communication without the need for human intervention. For example, anti-collision systems for railways depend on signals captured from each train. In cases where two trains erroneously travel on the same track towards each other, these captured signals can detect a probable collision and communicate it to both trains, whereupon  brakes are applied automatically to avoid a potential accident.

Continue reading " Is IoT Merely a Buzzword that will Become Obsolete with Time? " »

Modern banking with Siebel Financial Services

Posted by Ashish Goyal, Lead Consultant, Infosys Australia and Pooja Kumari, Service Delivery Manager, Infosys Limited

The global economy cannot exist without banks. Banking institutions play a critical role in the lives of consumers who are constantly conversing with their banks to transact and invest.

Previously, the business of banking involved educating customers about banking products and services as well as cross/up-selling. However, most of these interactions along with daily/monthly transactions could be done solely by personally visiting branch offices. Further, as banking offerings grew, customer information began to reside across disparate systems making it challenging to glean a holistic customer view.

The digital age with its new technologies is disrupting the traditional ways of banking. Advancements such as automatic teller machines (ATMs), phone banking, net banking, mobile banking, digital security, etc., have created a new segment of customers that want simple and quick access to products and services. Customers no longer want to wait in long queues or depend on branches, tellers or personal visits to transact. They want quicker processes, leaner applications/mechanics and meaningful conversations with their bankers.

Continue reading " Modern banking with Siebel Financial Services " »

Meet Infosys at Booth #1101 at Oracle OpenWorld 2015

Posted by Indranil Mukherjee, VP & Service Offering Head - Oracle, Infosys

With the enterprise application services space undergoing a phenomenal transformation led by technology, there should be no surprises when I tell you that the Oracle practice at Infosys has anticipated these changes and stayed ahead of the curve. As a leading Diamond partner, we have been co-investing with Oracle and with our clients to enable them to steadily shift to the latest and greatest, and thereby future proof their IT investments.

I welcome you warmly to attend our sessions at Oracle OpenWorld where you will stories from our clients as to how we were at the heart of such transformational journeys, along with that a series of thought leadership panels and best practice sessions led by our marquee clients and experienced practitioners.

I invite you to meet us at booth number 1101 at Moscone South during Oracle OpenWorld to see how our suite of business and technology solutions can help your enterprise be more competitive.

Continue reading " Meet Infosys at Booth #1101 at Oracle OpenWorld 2015 " »

October 22, 2015

Make the Most of Your Equipment Investments with EEM

Posted by Abhijit Thanedar, Lead Consultant, Infosys

Most companies procure new equipment and machinery on a regular basis to increase daily production or replace old equipment. However, without proper assistance or training from equipment manufacturers, equipment setup becomes a time-consuming process. Without timely set-up, the purchased equipment is left idle resulting in significant losses, lower production efficiency and increasing frustration.

Today's manufacturers want robust and durable equipment that:
  • Enables seamless production and constant high throughput
  • Minimizes down-time from inherent operational issues
  • Hosts in-built maintenance and issue prevention
  • Is operator and maintenance-friendly
  • Reduces need for expensive spare parts inventory
  • Enables vertical production start-up

Continue reading " Make the Most of Your Equipment Investments with EEM " »

Oracle SOA cloud service and Hybrid Integration

Posted by Santosh Kumar Jagilinki, Technology Lead, Infosys

As the industry moves towards cloud services, it is time to shift the integrations as well from on-premise to cloud, or at least maintain a hybrid system of both cloud and on-premise. However, the costs incurred on purchasing the hardware, network, services, storage, and resources necessary to build a service-oriented architecture (SOA) are always on the higher side. Additionally, the customers are always concerned that it is a tedious task to provision a new SOA environment for a temporary period. Lastly, patching, cloning, and upgrading are the other major challenges faced by the administrators in the client environment.

Oracle SOA cloud service Hybrid Integration is a new cloud service released by Oracle. Categorized as Platform as a Service (PAAS), it is a solution that helps businesses overcome all the above challenges.
It is a subscription based cloud service solution, which means you pay only for what you use. SOA cloud service holds a robust infrastructure that can run both SOA, as well as Oracle Service Bus (OSB) applications. The API manager can also be provisioned to discover and publish the APIs for internal developers, as well as to external systems.

Continue reading " Oracle SOA cloud service and Hybrid Integration " »

The advent of Platform as a Service (PaaS)

Posted by Varun Dalakoti, HCM Oracle Solutions Lead, Infosys

With SaaS (Software as a Service) solutions gaining a lot of momentum, customers often complain about the lack of flexibility in the extensions that they are offered as a part of the solution.

Traditionally, configurations were the only option available to customers to extend their SaaS applications to their individual specifications / requirements. Although not a bad thing, it forced businesses to adopt processes based on best practices that SaaS providers had built into their solutions, and it led to an overall reduction of the TCO effort. However, many customers still prefer to have the ability to build their critical business-specific extensions onto their SaaS solutions.

If a customer wants a functionality that is not available in the core product, for example, a solution to support the employee grievance program, PaaS-based functionality would allow the customer to build that new functionality and integrate it into their existing SaaS solution. This extension will not alter the base functionality of the SaaS solution in any way. Hence, the custom functionality will not inhibit the ability to make future upgrades on the SaaS solution.

Continue reading " The advent of Platform as a Service (PaaS) " »

October 21, 2015

Oracle EBS Upgrade Services: Maximize the Value of Your Investment

Posted by Sreekumar Sreedharan, AVP - Practice Manager, Infosys

New technologies and ever-demanding customers are driving change and forcing organizations to rethink their existing business models. For information technology (IT) to remain responsive to business changes, organizations should invest in upgrading their IT applications and infrastructure.

In view of this, enterprises that run their businesses on older versions of Oracle E-Business Suite (EBS) must focus on implementing the latest upgrades. These upgrades are necessary to ensure continued product support from Oracle as well as enable the newer functionalities of Oracle EBS R12. The upgrade journey is a challenging one that can be disruptive to business if improperly planned and managed.

  • Before embarking on an upgrade journey, enterprises should evaluate considerations such as:
  • How do we assess the complexities of the upgrade?
  • What is the time and effort required to upgrade? 
  • Which of the many existing extensions, interfaces and reports will break?
  • How can the company maximize return on investment?
  • Will the upgrade improve business processes while lowering total cost of ownership (TCO)?

Continue reading " Oracle EBS Upgrade Services: Maximize the Value of Your Investment " »

Leverage the Power of Oracle PaaS for Next-gen Application Development

Posted by Charudutta Joshi, Principal Technology Architect, Infosys

In a marketplace where business environments are constantly changing, organizations need robust, scalable, flexible, and commercially viable technology platforms that can meet their dynamic business needs. The adoption of cloud has helped several enterprises build, extend and host applications on public cloud. Those enterprises that resisted the early wave of cloud adoption are now trying to catch up to realize its benefits. Despite concerns around security, integration, architecture, etc., hybrid cloud models continue to evolve, helping enterprises to:

  • Focus on core development without worrying about infrastructure
  • Invest in quick provisioning and faster outcomes and deployments
  • Leverage innovative models that address infrastructure/application maintenance challenges
  • Achieve business agility with Oracle Platform-as-a-Service (PaaS) for Software-as-as-Service (PaaS4SaaS)

Currently, enterprise adoption of PaaS is 27% and is expected to reach 72% in the next 5 years. PaaS allows enterprises to build applications quickly, deploy securely without having to manage the entire platform. While Oracle has designed and launched several successful SaaS applications, it has also released 24 new PaaS services in the past quarter. Some of the mature PaaS services are being adopted by enterprises to build extensions (PaaS4SaaS) and customizations.

Continue reading " Leverage the Power of Oracle PaaS for Next-gen Application Development " »

Future-Proofing Tomorrow's Supply Chains

Posted by Deepak Mandot, Senior Industry Principal, Infosys

Over the past few years, supply chain management (SCM) has evolved from a labor-intensive local process to a 'low-touch' - in some cases 'no-touch' - complex global network. Today, SCM involves end-to-end and integrated planning and execution processes with real-time collaboration across the value chain. Such a system possesses tremendous flexibility in adjusting to a dynamic and consumer-driven marketplace. For some organizations, SCM advances have been gradual while for others, they have been transformational. Let us take a look at the journey of SCM to better understand how technology has influenced its evolution.

Until the 1990s, SCM involved replacing manual processes with automated systems and leveraging advances in engineering. The increased adoption of enterprise resource planning (ERP) systems during this period significantly improved SCM integration across various organizational functions and for different stakeholders in the entire value chain. ERP systems addressed several challenges within the extended supply chain including demand volatility, changing supply dynamics, shrinking margins, shortening product lifecycles, high product complexity, and lack of inventory visibility across supply chain nodes. Thus, the adoption of ERP fostered progress across the supply chain in areas such as planning, procurement, manufacturing, warehousing, distribution, and logistics.

Continue reading " Future-Proofing Tomorrow's Supply Chains " »

Role of a systems integrator in a cloudy world

Posted by Raghu Boddupally, Associate Vice President, Practice Head - Customer Experience

Leading analysts predict that SaaS Enterprise Applications will be a $50B Market By 2018. Demand for SaaS enterprise applications has been accelerating and exceeding the demand for on premise applications by five times. By 2018, analysts predict that more than 25% of all enterprise applications will migrate to PaaS and 30% of service-centric companies will move ERP to cloud.

Years of customization of traditional enterprise resource planning (ERP) systems has severely compromised their agility as well as their ability to catch up with the rapidly changing business needs of digital organizations. This is one of the primary reasons why organizations are increasingly looking at cloud ERPs. While the current ERP systems are not going to disappear overnight, there is an increasing shift towards specialist cloud-based point solutions.

The concept of a single monolithic ERP suite that meets all of the enterprise's needs is no longer the preferred option. Now, the ERP suite is being deconstructed, leading to a more federated and loosely-coupled ERP environment, which combines cloud-based point solutions with a smaller core of on-premise ERP applications. A leading manufacturer we are working with has chosen SFDC as their sales platform, Oracle Sales Cloud for partner relationship management, and Fusion Incentive Compensation for their sales incentive compensation functionalities.

Continue reading " Role of a systems integrator in a cloudy world " »

Infosys invites you to Oracle OpenWorld 2015

Posted by Dinesh Rao, Senior Vice President & Head - Enterprise Application Services

On behalf of Infosys, I am pleased to invite you to join us at Oracle OpenWorld 2015, which will be held from October 26 to October 29 in San Francisco. As an Oracle diamond partner, we will showcase our latest solutions built on the cutting edge of Oracle technologies at this event.

This year, we bring you a visionary keynote address with real-world insights by Infosys CEO, Dr. Vishal Sikka. Our clients will be speaking together with our experts at several sessions on topics such as HCM, CX and ERP Cloud solutions, and IoT.

Watch this video in which I cover some key elements of Infosys' participation at this year's Oracle OpenWorld.

I invite you to connect with our experts and learn how you can maximize value from Oracle technologies.

Continue reading " Infosys invites you to Oracle OpenWorld 2015 " »

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