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April 26, 2019

Become an Intelligent Enterprise without front-loading costs

Today, every enterprise wants to become more intelligent through digital transformation. Infosys, along with partners Microsoft and SAP, has built a composite technology stack for enabling this objective.

 

Drawing upon our collective knowledge and experience, we thoroughly analyze an organization, bearing in mind its size, industry, future imperatives and challenges to evolve a suitable business model and technology stack that will make it more intelligent. The end-to-end solution and services stack is developed on Azure infrastructure, and is built using the SAP S/4 Hana application and Infosys implementation methodology. The Infosys methodology covers the creation of an innovation environment, designing an appropriate business model, defining next-generation processes, implementing the ERP solution, and understanding how intelligent applications may be built on top of the ERP stack to deliver the desired outcomes.

 

A standout feature is that unlike in most transformations, where there are huge expenses in the initial years, here the cost is almost flat lined. This means client enterprises incur more or less similar expenditure throughout the duration of the project. What's more, the implementation partners share the client's risk by providing outcome-based services. All this lowers the entry barriers to transformation.

 

In the speaker session on May 7 at 4:00pm at Microsoft booth 729, Shyam Vijayan and I will explain the solution in detail and showcase its impact on a multibillion dollar life sciences company with 4 to 6 TB of data. We look forward to seeing you there.

 

 

Regional SAP NOW events present excellent opportunities

For the past several years, SAP has been hosting regional "mini SAPPHIRES" called SAP NOW in various countries. Their aim is to create awareness among customers and prospects about the latest innovations and provide a platform for interactions amongst customers as well as a forum for discussions between customers and partners.

 

SAP NOW Moscow is the largest annual SAP business forum in the CIS region. Over 6,000 professionals gather at SAP NOW Moscow to discuss innovative technologies and solutions that can help enterprises get the competitive edge and build smarter businesses for tomorrow.

 

SAP and its partners presented a large exposition with practical examples of how big data, machine learning, blockchain, IoT, cloud technologies, and SAP S/4HANA can enable greater efficiencies in business.

 

This year, the 1-day SAP NOW in Moscow (www.sapnow.ru) was followed by a 2-day technology conference called SAP Digital Exchange (www.sapdx.ru).

 

I had the privilege to host the SAP S/4HANA break-out forum on Day 2 and conduct 3 out of 6 sessions on that day. These included:

 

- SAP S/4HANA Cloud - The Intelligent ERP

- SAP S/4HANA - What's New in 1809

- S/4HANA Migration Tools and Migration Best Practices

 

After 19 years as an SAP veteran, it was for the first time that I was standing on stage wearing the Infosys "hat" and promoting S/4HANA from the perspective of a premium SI and implementation partner.

 

The impact of such conferences can be huge, especially if one delivers keynotes and speeches - and customers hear you talking. Customers are constantly looking for best practices, examples and guidance for their transition to SAP S/4HANA -- they are hungry for solid information that goes well beyond marketing messages.

 

As an S/4HANA expert, I was able to give customers both guidance and confidence for a successful transition. I also convinced many of them on the various benefits and quick wins of SAP S/4HANA.

 

To achieve this, I used selective live demos on an S/4HANA Public Cloud system (Advanced Financial Closing Cockpit; ML Cash Application; Demand-Driven Replenishment) to highlight the power and potential of this superior next-generation ERP. I follow the motto: "action speaks louder than words"; so, it is my firm belief, if you can show it, don't use slides to explain it.

 

Several Russian prospects approached me after my presentation and wanted to know more about Infosys. They sought to know how extensive was our presence in their market and the best practices we offer. In addition to these queries, two small local technology players approached me and asked whether they could do business with Infosys for add-ons and migration services.

 

I think these "small" regional SAP conferences provide an excellent platform for a direct and fast entry into new markets. While SAPPHIRE and TechEd conferences are certainly important, these regional events offer insights into the local customer base.

 

The CIS customers who attended SAP NOW Moscow see Infosys as a powerful strategic implementation partner for their digital journey . This was also endorsed by speakers from SAP and Metalloinvest, both of whom referred to Infosys as a leading implementation partner.


by Stefan Batzdorf, Senior Practice Engagement Manager, SAP Digital Sales, Europe

April 25, 2019

LARGE BRAZILIAN PHARMACEUTICAL COMPANY MOVES FROM SAP ECC TO S/4HANA

Infosys achieves successful conversion with smooth functioning from Day 1

 

Migration or conversion from SAP ECC to S/4HANA is an implementation method that it´s gaining increasing interest among SAP customers. Up until this Brazilian pharmaceutical company's SAP S/4HANA went live in Brazil and 12 other countries, there were doubts about the feasibility of such a change. SAP S/4HANA has mostly been implemented from scratch (greenfield), but rarely through a conversion process (brownfield). Despite of the complexity of this kind of project, Infosys and SAP together scripted our client's success story.

 

Of the few SAP S/4HANA conversion projects worldwide, none had been carried out in Brazil before. While pioneers always face challenges, client and Infosys made a clear commitment to innovation. On the first day of system go-live, client carried out operations smoothly across 13 countries. And today, after two months, everything still works perfectly. The client has already experienced performance benefits. A closing process that used to stretch over 12 hours now takes only 2 hours.

 

Infosys has always believed that conversion of SAP ECC to SAP S/4HANA was possible. The client's project has proved that conversion is not only feasible, but it is also an important transition scenario. Moreover, it could be a viable option for many enterprises. It can reduce cost and implementation time, as well as the involvement of business areas and impact on operations. With the expertise Infosys developed through this engagement, it is possible to execute similar projects with significantly lower risk and effort for clients.

 

SAP has already announced that the maintenance window for ECC will close by 2025 and this was one of the decision drivers for the client. The S/4HANA conversion involved 1,500 global users from the areas of finance, controlling, human resources, procurement, warehousing, production, maintenance, and quality. It required migrating about 2,400 programs and more than 70,000 ECC tables to S/4HANA. The change enabled, among other things, the use of in-memory computing for analytics, IoT for predictive maintenance, and AI/ML for fiscal compliance.

To know more about this journey, please attend my session on May 7 at SAPPHIRE NOW and meet our experts at Infosys booth no. 632.

How global eye care leader transformed its S&OP processes with a successful SAP IBP implementation

Our client is a global eye care leader with over 19,000 employees serving patients across more than 140 countries. Client offers a complete line of ophthalmic surgical devices, differentiated contact lens and lens care products to help patients with vision disorders.

The company was under pressure to reduce cost, replace antiquated systems, streamline processes, drive revenue growth, and recharge the customer experience. It was clear that merely a change in business model would not be enough. There was a strong need for business transformation to simplify and standardize business processes across all divisions and geographies.

Client decided to transform their global supply chain planning processes by implementing SAP Integrated Business Planning (IBP). This powerful cloud-based tool provides capabilities for demand planning, network deployment and requirements planning, constrained capacity planning, inventory optimization, and overall S&OP process management. A modern, user-friendly Excel-based front-end tool, IBP integrates disparate back-end systems and standardizes interface models to achieve end-to-end visibility across the entire supply chain.

For the implementation of this transformation program, Infosys was selected as their partner. We had a clear mandate to build templates and roll out demand planning (DP) and supply planning (SP) across over 60 affiliates and 10 manufacturing sites. Our goal was to optimize, integrate and standardize processes while reducing complexity and cost. By creating the right template, we could enable Alcon to meet their objectives.

For this Global scope and scale of the Program, strong Governance structure was essential. We achieved this by setting up work stream wise Onsite, offshore teams (located in 15 countries across the globe). To manage interface complexity (with localized and multiple JDE systems), Program had to setup stronger integration team.

Post the successful completion of the program toward the end of 2018, the client's  supply chain was transformed into a state-of-the-art planning platform.  There were huge improvements in balancing demand and supply, optimizing inventory, and proactively handling inefficiencies. 

The biggest benefit achieved is that all entities (affiliates, DC, S&OP, and plants) work with the same database and have visibility across the entire supply chain.  This in turn has helped supply chain planning users to leverage IBP effectively for better decisions that help patients in a timely manner.

I will present this success story at SAPPHIRE NOW along with client, this year on May 8 at 12:00pm -12:20pm in room NE512 (Network and Spend Management).

To share our lessons and experiences, I look forward to connecting with you at the Infosys booth 632


Future-proofing digital investments with SAP Cloud Platform

As businesses evolve, the IT landscape becomes increasingly complex. Today, the IT landscape and all enterprise applications need to provide greater agility  and keep pace with emerging technology trends and demands. SAP-based applications are no exception. With many larger corporations running their core ERP on SAP, the associated applications must be more intelligent, flexible, faster, and future-proof.

 

SAP Cloud Platform (SCP) is a comprehensive technology platform from SAP. Built on the latest technologies and an open source foundation, SCP provides enormous opportunities for organizations to develop digital solutions faster and more cost-effectively. SCP encompasses many technology components and services and provides support for different application development scenarios. Some of these are:

§  Building innovative applications using the latest technologies like AI, blockchain, IOT, etc.

§  Building mobile and portal applications that can connect seamlessly with on-premises and cloud applications

§  Extending cloud or on-premises applications

§  Integrating b/w cloud and on-premises applications

 One of our clients, a large US-based retail chain, wanted to implement a supplier self-service portal to streamline their supplier collaboration. Following due diligence, the client chose SCP portal services. The new supplier portal on SCP has resulted in over 90% effort saving on sharing of reports and 100% reduction in information delays. It has also significantly improved supplier collaboration and satisfaction.

 

To know more about this success story, please join me at the Network and Spend Management NE512 on May 7 at 12:30 pm ET.

 

We look forward seeing you there.

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