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The Future of Testing in Financial Industry

The financial services industry in the US and Europe is undergoing rapid changes due to technology advancement, digital convergence, increasing cheaper and newer channels of communication. A few decades back, a typical financial institution just aspired to be the best deposit, savings & loan organization in a particular geography. However, today financial institutions largely rely on technology for growth and to increase their reach beyond their geographical boundaries through new communication channels. Many financial firms are engaging in strategic mergers & acquisitions to diversify their product & service portfolios and to increase their global foot print. Increasing market share through innovative product offering is the path adopted by most firms in this industry today. The current business environment mandates that they keep pace with the technological advancements (mobile platforms, browser standards and tablets) so that they can meet the growing business demands of the industry.


These global trends have opened up newer challenges for QA practitioners with complex applications, higher end-user expectations, higher ROI, heterogeneous layers, compliance requirements, mergers and acquisitions. The role of QA has matured & now organizations and projects seek multi skilled QA professionals with expertise in SOA automation QA, e-commerce, performance QA, data warehouse performance QA, mobile network performance QA and information security QA etc.


How a multi-dimensional QA model can help address some of these challenges for building tomorrow's financial services enterprise have been spelled out in my latest POV at ...http://www.infosys.com/IT-services/independent-validation-testing-services/Pages/financial-services-testing.aspx. Please share your comments, inputs and feedback. I look forward to them.

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