Testing Services provides a platform for QA professionals to discuss and gain insights in to the business value delivered by testing, the best practices and processes that drive it and the emergence of new technologies that will shape the future of this profession.

« Back to school! - Determine Optimum Number Of Sprints In Agile Engagements using Mathematics | Main | Top 4 cost hurdles while doing on premise testing »



Continuing the Next-Gen QA series, we take a look at the fourth parameter that will help in the paradigm shift - QA BASIC TO QA ADVISORY SERVICE.


QA organizations are moving up the value chain and are expected to play an advisory role based on their experience in testing delivery. Advisory services span from strategic (defining testing policy, standards, testing organization structure, business operating model, etc.) to operational like reviewing their process maturity, metrics and reporting.


Ø  Client organizations are increasingly looking for a more proactive and advisory role in identifying the optimization opportunities, not only in testing phases, but also in the upstream and downstream phases. IT organizations are keen on leveraging QA advisory recommendations for internal change management, to transform their organization.

Ø  Demand for QA advisory services will extend beyond IT divisions to cover business units and functions as well. Business units will show more interest in organizing and building their Requirements Definition and UAT capabilities and deriving more efficiency through QA advisory services.

Ø  Thought leaders with a consulting mindset need to be identified and developed by QA organizations to play this advisory role.


QA Managers need to look beyond testing phase. Test Managers' ambit, skills and mindset must be broadened and sharpened to play this advisory role effectively.


In my next and the concluding part of this blog series, we will talk about the fifth parameter - OUTPUT- TO OUTCOME-BASED ENGAGEMENT MODELS AND KPIs.


See you soon.












Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

Please key in the two words you see in the box to validate your identity as an authentic user and reduce spam.

Subscribe to this blog's feed

Follow us on

Infosys on Twitter